“People of genius-level EQ include con artists, pick-up artists, stand-up comedians, spies, abusive partners and, from double-glazing showrooms to the plushest investment bank trading floor, sales staff. Emotional intelligence is what tells you, in a work meeting, that a colleague who keeps touching their face and sipping water is nervous about speaking. Whether you then use that information to soothe them, or to ask them a tough question in front of the others, well, that is a test of your conscience—not your emotional intelligence.”— British journalist, author and political commentator Janan Ganesh, “The Truth About Emotional Intelligence,” The Financial Times, Aug. 26-27, 2023
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