Virtually no aspect of life—at the workplace, at home,
at “third places” that bound together society—went unaffected.
During this time, while one day seemed to blur into the
next, a whole way of life was being transformed over the long term.
These are my recollections of what I directly
experienced or heard from others in the Northeast, one of the original pandemic
areas in the U.S. I am writing not just for future readers who won’t be able to
understand what happened, but also for those now who have lost some memories of
aspects of our lives in this time.
In Manhattan, where I was working then, company such
as mine watched, with growing concern, in late February and early March as the
number of cases and deaths rose. In short order:
*Industry members suddenly backed out of events,
afraid to travel by plane or linger in enclosed spaces for prolonged periods.
*Hand sanitizers began to appear on counters all
across offices.
*Workers looked askance at anyone veering within six
feet of their desks, rolled their eyes if they heard of a colleague exposed to
the virus coming into the office, and came into the office in decreasing
numbers as management offered the option of working from home.
*Management, after listening to national and local
officials, announced, after a day of testing, that employees would work from
home till further notice.
*Local newspapers began reporting on how your town was
a “hot spot” or “epicenter,” even amid a state that was one of the first—and
worst—hit by the pandemic.
*Morning buses, once filled to capacity—even sometimes
with commuters standing in the aisles—were now all but empty, even during rush
hour.
*Company executives told employees that they were
living in “unprecedented times. Nobody could have foreseen this.”
*Employees speculated whether major recent expenses,
such as furniture bought for a new move, might have been well-advised, given
the subsequent hit to business.
*Employees in mass Zoom sessions looked like The
Hollywood Squares, only with considerably more unglamorous people in casual
wear replacing the celebrities on the old game show.
*The President repeatedly told the nation that the
pandemic “is going to go away.”
*Seemingly everywhere, in rapid succession, supermarket
and retail shelves were progressively emptied—of masks and other personal
protective equipment, ventilators, drugs, toilet paper, meat, shoe varieties—and
everyone prayed for a vaccine.
*Cursing and screaming matches occurred at
supermarkets, as some customers ignored cashiers’ request to wear masks or
crowded into the personal space of other customers online.
*Virtual wars erupted on Facebook among longtime friends,
with quarrels centering on the true count of COVID deaths.
*Many states allowed liquor sales for fear of withdrawal
symptoms by alcoholics, with some governors saying that revenues from marijuana
legalization might help offset those lost to COVID-19.
*Obituaries shifted during the week and, in the case
of the Sunday paper, greatly expanded in column inches—as the bereaved, with no
possibility of receiving visitors at final services, chose to disclose loved
ones’ deaths on the day of the week when the items would be most read.
*Manhattan, emptied of tourists and office workers,
became a ghost town.
*An obnoxious new phrase was coined—“The New
Normal”—even though nobody could figure out what it was or how long it would
last.
*Businessmen across multiple professions griped about
the unfairness of it all—why they were singled out for closures when other
industries weren’t so affected.
* “Curbside pickup” became the only viable option for
restaurants that, if not closed completely by state law, were forced to operate
with limited capacity.
*Self-checkout lanes became more prominent in
supermarkets and discount department stores, supposedly to foster safety—but
leaving at least one shopper suspicious that the move was a Trojan horse to
reduce the need for cashiers.
*Technostress was experienced in multiple settings—not
just at companies forced virtually overnight to crank up digital operations,
but also among workers at home, unable to get online or to get rapid help from
overwhelmed MIS personnel.
*After a few weeks, executives announced limited furloughs—and
the fear grew among remaining employees that more extensive layoffs might be in
the offing.
*After a few more months, that fear was realized, as mass
terminations occurred—with employees first requested by e-mail to stay near
their computers and phones, then informed in calls with executives and human
resource consultants hired for just this eventuality that they were being let
go.
*Unlike times past, COVID-induced isolation meant that
terminated employees could not gather with colleagues for last dinners, drinks,
or hugs.
*Former co-workers, with neither a job nor even the
need to show up at any office, left the city. And now, you thought more than
ever of these Billy Joel lyrics: “Life is a series of hellos and goodbyes/I’m
afraid it’s time for goodbye again.”
*Terminated employees over age 50 not only faced
massive competition for fewer remaining jobs, but also the daunting prospect of
age discrimination.
*Friends begged off appearing on Zoom calls because of
“COVID-15,” the weight gained during the emergency because of physical
inactivity.
*A new form of litter appeared on city streets: discarded
masks.
*Cities and states struggled with how to reopen
schools—particularly when young people flouted social-distancing restrictions
by holding parties that became super-spreader events.
*Librarians tried to maintain services, even with irate
patrons who hurled (possibly COVID-infected) spittle in their direction.
*Friends told you on the phone that, after a few
symptoms, they were terrified that they had contracted COVID.
*Relatives wrote from across the Atlantic of fierce
outbreaks even in rural villages, as your ancestral homeland went into
lockdown.
*Sports were played despite shortened seasons,
simulated crowd noise, and contests affected by players who had come down with
the disease, despite widely publicized precautionary measures.
*Weddings were delayed, and delayed again.
*Fitness buffs, unable to use gymnasiums, exercised
outside, as long as weather permitted.
*Zoom religious services replaced the in-person Sunday
masses attended by families for decades, with a progressive hollowing out of
interior spiritual peace occurring with each week.
*Situation comedies of one’s childhood—“Bewitched,”
“The Munsters” and “The Andy Griffith Show”—became more of a go-to option, a
kind of electronic bath in which to wash away anxiety.
*Spring dragged into summer, summer into fall, and
fall into winter before vaccines became available, if only on a limited basis.
*Economists began talking up a possible burst of renewed
business activity in the near future, while epidemiologists cautioned about
letting our collective guard down as mutations of COVID-19 began to spread.
*The end of winter brought talk of “pent-up demand.”
But “pent-up frustration” might be an equally accurate description of what so
many were feeling.
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