Quote of the Day (Sydney Finkelstein, on How Executive Self-Confidence Can Lead to Arrogance)

“Too much self-confidence leads to arrogance, which can alienate employees, customers and other stakeholders. It blinds us to our own failings, preventing us from growing and improving, and prompting us to rush headlong into ill-advised decisions. And it can lead us to overlook new opportunities: With our delusions of certainty and all-knowingness, we become lazy and fail to seek out novelty.” —Dartmouth College professor of management Sydney Finkelstein, “Confident or Overconfident? Four Questions to Ask Yourself,” The Wall Street Journal, Feb. 25, 2019

Not just in business, but in politics…